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Draft for review by the owner and a lawyer. This draft is not in force.

Licence Policy

Draft of 7 October 2026

This policy gives the practical rules of a ReliaEn licence. The Terms of Sale and End-User Licence Agreement are the agreement. This page explains the daily use of the licence.

1. The trial

  • The trial runs for 30 days, with all modules. The trial is free.
  • Each computer and each company can have one trial licence. A trial licence cannot be transferred.
  • If you need more time for the evaluation, write to sales@reliaen.com.
  • At the end of the trial, ReliaEn opens in read-only mode. The seller charges nothing.

2. One licence for one registered computer

  • One licence is for one computer. The seller issues the licence file for the machine code of that computer.
  • The seller registers each licence to its computer in the licence register.
  • You may not use the licence on another computer. You may not share, lend, resell or transfer the licence to another person or company.
  • A virtual machine counts as a computer. Copying or cloning a licensed virtual machine is a breach.
  • Several engineers can share one computerised maintenance management system (CMMS) database. Each computer that the engineers use needs its own licence.
  • The licence file shows its expiry date and opens every module.

3. Hardware changes

  • A change of one part of a computer needs no action while at least 2 of the 3 hardware identifiers match.
  • With only one match, ReliaEn runs for 14 days. Request a transfer during these 14 days (section 4).

4. Transfers

  • A transfer to another computer is possible only through ReliaEn licence support.
  • Write to license@reliaen.com with the order number, the old and the new machine code and the reason. The licence request form in the documentation sends the same data.
  • The seller issues a new licence file for the remaining term and updates the register within 1 business day.
  • Remove the licence file from the old computer. Use of ReliaEn on the old computer after a transfer is a breach.
  • One transfer in each licence year is included. The seller grants further transfers for hardware failure or replacement, with a stated reason, at the seller’s discretion.
  • The seller can refuse a transfer that would share one licence between computers.

5. Renewal

  • ReliaEn reminds you 30 days before the licence expires. Ask for a renewal quotation at sales@reliaen.com.
  • A renewal is a new licence file for the same registered computer.

6. At expiry

  • After the expiry date, ReliaEn works for 7 more days. Then ReliaEn opens in read-only mode until you install a renewed licence file.
  • In read-only mode, your files open and you can read them. You cannot run analyses or make edits until the renewal.

7. Termination

  • The seller may terminate a licence on a breach of section 2 or section 4 of this policy, or of the intellectual property rules in the Terms of Sale and End-User Licence Agreement.
  • On termination, stop using ReliaEn and delete the licence file.
  • The seller does not refund a licence that is terminated for a breach.